From: advanceweb.com
In the latest KLAS Medical Transcription Services Organization (MTSO) study, 3 years of provider ratings and commentary have come together to shed light on the current trends in transcription outsourcing. In the ever-changing world of transcription, the most recent MTSO study found an increase in provider satisfaction, adjustments in offshore vs. onshore attitudes and even more changes in transcription needs and pricing. In addition, providers shared best practices to help others navigate the quickly changing world of outsourced medical transcription.
Improved MTSO Performance
While providers have been satisfied with outsourced transcription in the past, scores rose 4.5 points this year, from 77.2 to 81.7 out of 100. Vendors showing the strongest improvement were CBay and StenTel. Only one vendor, SPi CyMed, experienced a decrease in provider scoring this year.
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